PRIVACY NOTICE


In terms of the provisions of the Federal Law on the Protection of Personal Data Held by Individuals (LFPDPPP), its Regulations, and its Guidelines, we inform you that YEAHSMILE, domiciled for this notice, as well as to hear and receive notifications, at Av. Bonampak SM.4A Mz 1 Loc 303, 3th floor Plaza Kun 21° - 86°, Cancun Q. Roo México C.P. 77500, is responsible for collecting your Personal Data, the use given to them, and their protection in compliance with the principles of legality, quality, consent, information, purpose, loyalty, proportionality, and responsibility provided for in the LFPDPPP and accordance with this Privacy Notice.

YEAHSMILE is responsible for this Advisor Privacy that belongs to the site www.yeahsmile.com and the protection of the Personal Data collected. This Privacy Notice constantly contemplates the principles of legality, consent, information, quality, purpose, loyalty, proportionality, and responsibility in processing Personal Data.

For what purposes will we use your Personal Data?
The Personal Data that we collect from you may be used for the following purposes that are essential for the provision of our services, always depending on the services requested:

  • Contact you by phone or email to schedule, confirm, or cancel appointments.
  • Integrate your file and update our databases.
  • Provide the contracted services.
  • Generate tax receipts.
  • Develop medical prescriptions and establish diagnoses and dental treatment plans.
  • Keep you updated on our treatments.

Suppose you disagree with the processing of your Personal Data for secondary purposes. In that case, you can let us know your refusal through accessible communication, sending it in writing to the address of YEAHSMILE, located at Av Bonampak SM.4A Mz 1 Loc 303, 3th floor Plaza Kun 21° - 86°, Cancun Q. Roo México C.P. 77500, or by email to the following address: hello@yeahsmile.com, expressing its refusal to process your Personal Data, in the terms detailed below for the exercise of the ARCO Rights that assist you as the owner.

The refusal to use your Data cannot be a reason for us to deny you the service you requested us. If you do not express your refusal to processing your Personal Data, we understand that you have given us your consent.

What Personal Data will we use for these purposes?
To carry out the purposes described in this Privacy Notice, we will use the following Personal Data: identification data such as full name, private and tax address, Federal Taxpayers Registry (RFC), Unique Population Registry Key (CURP), bank reference, email, landline, and mobile telephone number.

In addition to the above, we use the following, which require special protection:

Health Data, consisting of:

  • Chronic conditions.
  • Allergies.
  • Blood type.
  • Hereditary family history.
  • Pathological history.
  • Systemic diseases.
  • History of infectious diseases.

In YEAHSMILE, we do not handle or request sensitive Personal Data, understood as such those Personal Data that affect the most intimate sphere of its owner or whose improper use may give rise to discrimination or entail a severe risk. In particular, those that may reveal aspects such as racial or ethnic origin, present, and future health status, genetic information, religious, philosophical, and moral beliefs, trade union membership, political opinions, or sexual preference are considered sensitive.

How can you access, rectify or cancel your Personal Data, or object to its use?
You have the right to know what Personal Data we hold about you, what we use it for, and the conditions of service we give it (Access). Likewise, it is your right to request the correction of your personal information in case it is outdated, inaccurate, or incomplete (Rectification); that we delete it from our records or databases when you consider that it is not being used properly (Cancellation); as well as to oppose the use of your Personal Data for specific purposes (Opposition). These rights are known as ARCO Rights.

To exercise any of the ARCO Rights, you must submit the respective request through the email hello@yeahsmile.com; such request must contain at least: (a) name and address or other means to communicate the response to your request; (b) documents proving your identity or, where applicable, legal representation; (c) the clear and precise description of the Personal Data in respect of which it is requested to exercise any of the ARCO Rights, and (d) any other element that facilitates the location or identification of the Personal Data.

When can you exercise your ARCO Rights?
In terms of the Law, the owner may submit a request to exercise their ARCO Rights. YEAHSMILE must answer this request within twenty days of receipt of the same. Suppose, after the term indicated by the Law, YEAHSMILE does not respond to your request. In that case, you may initiate the procedure for the protection of ARCO Rights before the National Institute of Access to Information and Data Protection ("INAI").

How can you revoke your consent to the use of your Personal Data?
You can revoke the consent that, where appropriate, you have given us for the processing of your Personal Data. However, you must bear in mind that not in all cases we will be able to meet your request or terminate the use immediately since it is possible that due to some legal obligation, we will require to continue processing your Personal Data.

To revoke your consent, you must submit your request to hello@yeahsmile.com, which must contain and accompany the following: the owner’s name and address or other means to communicate the response to your request. The documents that prove the identity or, where appropriate, the legal representation of the owner. The clear and precise description of the Personal Data in respect of which it is sought to exercise any of the rights mentioned above and any other element or document that facilitates the location of the Personal Data. In the case of requests for rectification, the holder must indicate the modifications to be made and provide the documentation that supports his proposal.

Modifications to the Privacy Notice
This Privacy Notice may undergo modifications, changes, or updates derived from new legal requirements, our own needs for the products or services we offer, our privacy practices, changes in our business model, or other reasons.

To be informed about the changes that this Privacy Notice may suffer, the latest version will be available on our website, indicating the last update date at the bottom.

Last updated: September 10th, 2024.

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